The Wi-Fi problem on iPhone, iPad and iPod touch is a common issue that usually comes with iOS update. After updating to iOS 11 final version today, you may still get various Wi-Fi problems on your iPhone or iPad. Here in this post, we’ll list the main iOS 10/iOS 11 Wi-Fi issues you may meet and gives some potential solutions to help you get out of the WiFi issue on your iPhone.
Don’t Miss: Common Problems You May Meet After iOS Update
Contents of This Post
- Main 10.3.3/iOS 11 WiFi Problems You May Meet
- Why iPhone WiFi not working sometimes?
- How to Fix iOS 10/iOS 11 Wifi Issues?
Main iPhone iPad Wi-Fi Problems You May Meet in iOS 11/10.3.3
You may drop into one of the below situations after updating to iOS 11 final version today. Of course, these WiFi not working problems may also happened in iOS 10 on your iPhone iPad and iPod touch.
- iPhone is unable to connect to Wi-Fi network.
- iPhone keeps dropping Wi-Fi.
- Wi-Fi won’t turn on.
- Speed of Wi-Fi connection is slow.
- Wi-Fi Keeps forgetting hidden network.
- WiFi “Incrrect Password” error.
Why iPhone Wi-Fi not working sometimes?
The WiFi requires 3 parts, the router, your device and the Ethernet network, which play important roles. If any of these parts goes wrong, the Wi-Fi won’t work on your iOS device, whether in iOS 11 or iOS 10.3.3/10.3.2.
For example, you won’t get a fast WiFi surely if the network is so slow. Besides, if the router was incorrectly set up to connect the Ethernet, you definitely can’t surf online and play online games but you may get a full WiFi signal on your device.
How to fix iOS 10/iOS 11 Wi-Fi Issues on iPhone iPad or iPod touch
If the WiFi problem happens after iOS software update, we think the cause of the issue would be on your device. Because you device will backup and restore settings data via iCloud or iTunes. And the Wi-Fi settings may be wrong after the upgrade process.
Therefore, to fix your Wi-Fi issue, you needn’t replace any hardware part, but only adjust the settings on your iPhone or the router. And below are some preferential tips you can have a try.
1. Reboot Router or Modem
Usually, when your iPhone drops Wi-Fi constantly, the first thing you need to check is your Wi-Fi router or modem. If your router doesn’t work properly, you can reset the router to troubleshoot Wi-Fi connectivity issues. Then check if solve the Wi-Fi problems, if not, keep reading to find other solutions that might be right for you.
2. Force Restart Your iPhone, iPad, or iPod touch
Force restarting your device can always be a good solution to fix common iOS 11 issues. And this method applies to iPhone 7/6s/SE/6/5s Wi-Fi problems. Here’s how to force restart an iOS device:
- If you are using iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
- If you are using iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
3. Reset Network Settings
Resetting network settings is one of the most effective ways to solve iPhone Wi-Fi problems as well as cellular not working properly issue. To reset your network settings, go to Settings > General > Reset > Reset Network Settings. Note that this will erase all save Wi-Fi and passwords and you need to re-add Wi-Fi network after resetting.
4. Forget & Rejoin Wi-Fi Network
When your iPhone Wi-Fi keeps disconnecting or iPhone won’t connect to a Wi-Fi network, you can go to Settings > Wi-Fi, enter the information page of this Wi-Fi, and then choose Forget This Network. After that, rejoin this network.
5. Change to Google’s DNS
Sometimes, the problem with your DNS servers may cause slow Wi-Fi connection with your iPhone, and you can change the default DNS to Google DNS with these steps: go to Settings > Wi-Fi. Tap your Wi-Fi and enter the information page of this Wi-Fi > change DNS to 8.8.8.8 or 8.8.4.4.
6. Turn off Location Service for Networking Service
Many users report that they solved their iPhone Wi-Fi problems in iOS 10 by disabling Wi-Fi Networking service under Settings > Privacy > Location Services > System Services. It will not disable Wi-Fi entirely but stop location service for Wi-Fi networking. If your WiFi not working after iOS 11 update, you can have a try on this method.
7. Restore Your Device
Finally, if none of the solutions above fixes your iPhone Wi-Fi problems, you can restore your device with iTunes. To restore your iPhone via iTunes: Connect your iPhone/iPad to computer > Open iTunes > Click the iPhone icon in the upper-left corner of the iTunes window > Choose Summary and then click Restore iPhone.
None of these has fixed my wifi from cutting in and out a few times a second.
Have you tried using another Router. Sometimes it’s the router caused this issue.
None of the above worked
nothing works!!! whyyyyy apple, whyyyy?????
Why? Because im just realising Apple dont really care. 30% bug, wifi, bluetooth. Not addressed any of these issues. Samsung s8?
10.3.1 avoid avoid avoid the wifi issue is worse then ever drops out constantly and shows as wifi is connected! Back to android for me
🙁 same issue here pm 10.3.1. Wi-Fi keeps turning off and resulted in huge cell data usage even when near the Wi-Fi AP. Was find before this update.
Tried to restore my phone twice already still WiFi still grayed out. What to do? 😭
same to me
I have the same problem. nothing works . We need a solution and fast ???
Same thing ey
None works, Can’t even switch on wifi.
Yes! Same here… wifi is greyed out and I can’t even click it to select a network. iPhone 6 Plus 10.3.1
I found this to be a problem only on an iPad Pro device (regular iPad and iPhones continued to work fine). Turns out that after the update to 10.3, the Pro refused to connect to the 5GHz network. I created a separate SSID for the 2.4GHz network on the same router and voilà—the Pro connected without a problem. Of course before I tried that, I had exhausted all other options including resetting the network settings on the iPad and reinstalling the OS. If that works for you, please reply to this comment as I would be curious to see if others were affected in the same way. Thanks!
Turning off roaming fixed the problem!
None of these tips fixed the problem. My iphone 6 and can only get wifi when my phone is sitting on top of the router. We can’t afford to buy a new phone and I don’t have a data plan. I hope this issue is resolved soon.
My iPad 4th gen WiFi only can no longer turn on WiFi or Bluetooth, tried all of the above suggestions, cannot do a restore because I cannot turn off ‘find my iPad’ due to not being able to connect to the server, tried all methods whilst cabled to macbook still no joy.
Well done apple, you killed off my iPhone 4, you’ve now killed my iPad, the macbook is is staying on its original os just in case!!
me too, my i phone 6 began forgetting the pass words of the works place WiFi and remembering the home WiFi password after a couple of days the home password also forgotten , then began to come and goes rapidly , then i must enter the pass word when i enter the pass word i got a question again enter the password ????? today my iPhone is not seeing any WiFi around absolutely is blind , thank you apple at last i will get a rest from re entering the pass word !!! thank you
My wife has had same issue since upgrading to iOS 10.3.2 on her iPad Air. After trying various tips here and elsewhere to no avail I noticed that there was some new option under Settings about switching on 2 Factor Authentication which she had not done anything with. I drilled into this option and chose the Do NOT to enable now (or words to that effect) option. After this hey presto the wifi response time suddenly soared from around 1 Mbps to 36 Mbps. No idea what happens if you choose to switch this option ON but with it OFF it has defo fixed this issue. 😜Come on Apple we shouldn’t have to do your legwork for you ☹️.
Mine is 10.3.2 and I can’t turn on the WiFi since it’s geayed out. Tried to restore it twice but still nothing happened.
Hello Camille,
You mean that you have tried all methods, like Reset Network Settings?
And you have restored your device twice?
And did this problem happen after updating to iOS 10.3.2?
I’ve restored my 6 plus 10.3.2 three times and tried every other fix you mentioned multiple times. Wifi toggle is still greyed out. Any other suggestions?
Hello Alison, if all solutions didn’t work, maybe you can have a try to reset your iPhone 6+ to factory settings. But before you do this, remember to backup your device to iTunes and iCloud.
i have the same problem. when i try to connect to wifi it says “incorrect password”, but im very sure i have entered the correct password. what i noticed is that i can only connect my iphone to wifi without any problem when i am near the router and it works very fine. so i think its a hardware issue but i dont know how to solve it.
I have the exact issue Marmie. I am sure its not router issue, as all my other devices are connected without any issues.
Same problem here too. If you ever went to Apple Store, they would do their in-store wi-fi test and suggest a total system reset. I did it many times and the problem were the same. Then, they would do a hardware exchange and it had the same problem again. Does Apple ever admit they have a problem? With the wifi on & off, the phone became unusable.
Thanks for your sharing. Agree with you, now there is no effective way to fix this common issue except resetting device. And I believe most of these issues are software ones, not related to hardware.
iOS 10.3.2 on an iPhone 5s and iPad here having the symptoms mentioned above.
My 9y old daughter found out the following workaround on her iPad when it once again forgot my (hidden) WiFi and not wanting to enter my horrible network password again:
On the device go to Settings > Wi-Fi
Under “Choose a Network” pick “Other”
Type in the name of the hidden network, don’t select a security option, just press “Join”
A dialog appears stating “Unable to join the network “xxx-yyy””, close this by pressing “Dismiss”
Go to the previous screen by pressing “Cancel” in the upper left corner
As if iOS suddenly remembers the hidden network, it is joined!
This makes me think iOS doesn’t bother to look for (stored) hidden networks. By trying to join it without entering any security settings (we don’t want to overwrite the stored entry), it is forced to look for it and “remembers” having seen the network when we get back to that Wi-Fi Settings page.
So dear iOS developers, please make iOS scan the stored networks list every now and then in your new release and help me last a little longer with my cell data bundle.
Regards,
Erwin
I turned my iPad Location Services off, Wi-Fi off and restarted. I turned Wi-Fi on and re-entered my password leaving location services off. That worked. Might not have needed the restart but I wanted to start fresh. This is getting tedious Apple…..
Not only the WIFI, LTE also slow. Not normal slow, it’s extreme slow. I am going to return the iPhone 7!!!
Apple haven’t test it? iPhone price is double or triple the android phone! WTF Apple!!!
This issue just arose for me. Have had my 7 plus for almost a year and suddenly i get a message saying that my wifi password is incorrect. It is very disappointing being that i live in a rural area, and wifi is the only way i have service at home.
Also my 4g LTE is very spotty at best.
None of the above mentioned “fixes” work for me. The phone will decide when, and if it will connect to wifi, or if it will connect to 4G LTE.
Very disappointing.
I was a longtime android/samsung fan that jumped ship last year and purchased my first iphone, and within a year it has become a $1200 ipod touch with little to no use.
iPhone se network unavailable, can’t place calls or send texts after 10.3.3 update. I am able to get wifi, but it drops frequently. I tried all the fixes out there including restore, except taking out the battery and changing the sim card. So I can’t verify with itunes to get my apps back. I cancelled my autopay on my pay as you go net10 service as it was about to be withdrawn for the month and I didn’t want to pay for a non working phone, so at this point it would be unavailable anyway. Makes fixing a bit more challenging. I’ll probably try the apple store in my neighborhood when I’m off. These phones are way too expensive to be having these issues.
So an issue introduced by an IOS update, experienced only after an IOS update and only fixable by fixing the bugs in the IOS update, is by the definition of the solutions here, an issue that is nothing to do with IOS and something wrong with hardware and apps that were working fine before the IOS update?!! Come off it guys, even my non-technical grandmother can tell you are clutching at straws here. The real problem is that quality control of software and hardware release from Apple is slipping and they are getting away with murder.
Changing to Google DNS fixed it for me, won’t it have any collateral effect on my iPhone ?
Hello, Michel, thanks for contacting us and i am sorry for the delay reply. In normal circumstance, it won’t have any collateral effect on you iPhone.
If you have any questions or problems, please do not hesitate to contact us.
Enjoy a nice day!