Recently, I came across the iOS problem of app randomly logging out. As iMore reported, this problem seems happened since iOS 7. And now it came out on your iPhone iPad in iOS 9 and iOS 10.
Some users said this iOS issue came with constantly logging out of iOS apps, such as Facebook, LinkedIn, WhatsApp and Instagram, which made it hard to use apps on iPhone iPad. More seriously, a few people even found this issue would delete chat history on device, even if the chats was backed up to iCloud.
How to Solve This App Logging Out Issue in iOS 7/9/10
This issue seems like a randomly happened iOS bug, and there is no some good method to fix it so far. And below are some tips some users reported useful, that you can have a try.
- Restart your device.
- Hard Reset your device by pressing both power and home buttons (On iPhone 7, you should press volume down and power button. )
- Reset Network Settings by going to Settings > General > Reset.
- Turn off Background App Refresh. iMore gives this method to fix iOS 7 app logging out issue. And it’s easy to operate, just go to Settings > General > Background App Refresh.